IT Field / Network / Systems Engineer - Tunbridge Wells

16th January 2020
Permanent Tunbridge Wells
£22-£24k + Perks

Due to expansion, an opportunity exists for an IT Field / Network / Systems Engineer to work closely within a team of other support engineers in a busy, successful IT Support Company.

 

Benefits:

  • Casual dress code
  • Small friendly team
  • Fast modern tech
  • Fun town location
  • Easy to walk to

 

The Role:

To provide professional hardware, software and networking support services to clients, diagnosing problems, installing, repairing and maintaining computer systems both in-house and at client sites.

You will have good communication and telephone skills and be dedicated to providing a professional level of customer service.

The ability to communicate clearly and concisely is key for this role as you will be dealing with a variety of end users including upper management and directors.

 

Essential Technical Skills:

Hardware

  • PC's / laptops / tablets
  • Servers
  • Networking
  • Diagnostics / troubleshooting
  • Routers and Firewalls

Software

  • Microsoft 365
  • Microsoft Server (2008 and upwards)
  • Exchange Server
  • Microsoft Windows (7, 8 or 10 )
  • All versions of Microsoft Office
  • Internet connectivity set-up and configuration

 

Desired Technical Skills:

Hardware

  • Draytek Routers
  • Macs
  • Mobile devices
  • Storage Array / NAS / SAN
  • Cabling

Software

  • Microsoft Hyper-V
  • Vmware
  • Veeam Backup
  • Cloud Technologies
  • Asterisk PBX

 

Qualifications

  • Qualified by experience (ideally 2+ years)
  • Educated to 'A' level standard or equivalent
  • Microsoft Accreditations are desirable

 

Personal Attributes:

  • Methodical.
  • Adaptable.
  • Be able to offer design solutions to client's problems.
  • Problem solver.
  • Use own initiative.
  • Self-motivated.
  • Confident.
  • Proficient in handling IT support calls.
  • Organised.
  • Very good communication skills.
  • Good written skills.
  • Ability to deal with third party suppliers.
  • Exceptional customer relations skills.
  • Very good written English.
  • Very good verbal English.
  • Legally authorised to work in the UK with no time restrictions.
  • UK Driving License
  • Within 30 Mile Radius of Tunbridge Wells