IT Infrastructure Engineer- Financial Services

15th February 2019
Permanent Stoke-on-Trent
£37.5k + Bonus + Benefits
This vacancy is now closed

We have a great opportunity for a Systems Engineer to join our growing Financial Services client, assisting with the development, maintenance and support of a diverse IT infrastructure.



  • 25 day’s holiday
  • Annual bonus scheme
  • Recommend a Friend Scheme (up to £1,500.00 reward)
  • Life Assurance Scheme (2x Basic Salary)
  • Pension Scheme
  • Free Parking
  • Dress Down Fridays
  • Cycle to work Scheme
  • Corporate Discounts
  • Season Ticket Loans
  • Bus Pass
  • Eye Care and Spectacles Vouchers


Key Responsibilities and Duties:

  • Ensuring the availability, integrity and performance of IT infrastructure
  • Pro-actively review the IT infrastructure to identify areas for improvement
  • Maintaining documentation of IT infrastructure and associated processes
  • Working with IT Support Team to resolve issues
  • Design, integration, testing and documentation of new technologies
  • Assist both Database and Software Development Teams as required
  • Escalation point for any issues highlighted by the IT Service Delivery Team, ensuring timely resolution
  • Adhering to and ensuring the enforcement of all policies
  • Assist in the review and amendment of information security policies
  • Create and maintain documentation, including systems configuration, processes, test and project plans
  • Timely escalation of issues to IT Operations Manager.


Skills and Experience:

  • Proven experience and understanding of Windows 2003 - 2016 Server core services and Active Directory management (including Group Policy, login scripts and roles)
  • Experience of VMWare, including maintenance and provisioning
  • Experience of installation and supporting of Microsoft Exchange 2003 – 2016 (O365)
  • Excellent working knowledge of core networking services - e.g. TCP/IP, DNS, DHCP, RDP, SNMP, LDAP, Kerberos
  • Networking skills – e.g. switching, routing, VLANs, PoE, WLAN, MPLS
  • NAS / SAN storage infrastructures
  • Knowledge of Mobile Device Management
  • Experience of Automated Monitoring and Alerting
  • Knowledge of Avaya telephony systems is an advantage.
  • Knowledge of UCS is an advantage
  • Ability to manage conflicting priorities, multitask and meet deadlines
  • Strong analytical and problem solving ability in complex technical landscapes
  • IT related Degree and/or Microsoft certifications - MSCE, MCITP
  • Proven ability to produce high quality deliverables in terms of content and presentation
  • Excellent communication skills, both written and verbal